Shipping policy
Production time
The Lace Mirror and Treasure Box are made to order in Portugal. Manufacturing takes 10 business days before dispatch.
Automatic checkout destinations and shipping rates
Shipping is available at checkout only for the destinations listed below. Rates are in euros and are calculated separately for each product profile; rates may be combined when an order contains both products. Free shipping is not offered automatically.
| Destination | Lace Mirror | Treasure Box |
|---|---|---|
| Continental Portugal | €10 | €5 |
| EU Core: Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands and mainland Spain | €20 | €10 |
| EU Extended: Czechia, Denmark, Finland, Ireland, Poland and Sweden | €35 | €15 |
| United Kingdom | €45 | €25 |
| Norway and Switzerland | €55 | €30 |
| Continental United States | €70 | €25 |
| Brazil | €110 | €20 |
| Japan, Singapore, South Korea and Hong Kong SAR | €110 | €20 |
Taxes, duties and destination charges
EU shipping prices are final and there are no import duties within the EU. For destinations outside the EU, import duties, taxes, customs-processing fees and other destination charges are not included. These charges are the buyer’s responsibility and may be collected by the carrier or customs authority before or upon delivery.
Address requirements
A complete street address and telephone number are required for every shipment. PO boxes are not accepted for mirrors.
Mirror shipping is subject to final carrier address validation. We may contact you if the destination is classified as a remote or unsupported location. PO boxes are not accepted.
Manual shipping quotes
Contact us for a shipping quote for any destination not listed above, or for the following excluded locations: Madeira and the Azores; the Canary Islands, Balearic Islands, Ceuta and Melilla; French overseas departments and territories and Corsica; Sicily and Sardinia; Greenland and the Faroe Islands; the Åland Islands; Caribbean Netherlands and other Dutch Caribbean territories; Alaska, Hawaii, Puerto Rico and United States territories; Svalbard; the Channel Islands and Isle of Man; PO boxes for mirrors; and remote or military addresses.
Excluded and unsupported destinations are considered case by case and are not available for automatic checkout.